FAQ
What is Verae?
Verae is a clothing brand rooted in authenticity and individuality. Our designs reflect raw, aesthetic expression — for those who are real and unapologetically themselves.
Where do you ship?
We currently ship to all 50 U.S. states. International shipping will be available soon.
How long does shipping take?
Orders are processed within 2–5 business days. Shipping typically takes 3–7 business days depending on your location.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number by email. Use it anytime to check your delivery status.
What’s your return policy?
Returns are accepted within 14 days of delivery if the item is unused and in original condition. Customers are responsible for return shipping.
Can I change or cancel my order?
If your order hasn’t been fulfilled yet, contact us at help@verae.shop and we’ll assist you as soon as possible.